By using the 999ox website or app, you are deemed to have fully accepted these terms and conditions. If any part is unclear, please contact our Help Centerto get in touch.
1 General Provisions
999ox (https://999ox.app) is an online betting and gaming platform serving users in Bangladesh and other countries. These terms and conditions (hereinafter referred to as the "Terms") constitute a legal agreement between 999ox and its users.
By registering an account on 999ox, using the platform, or participating in any betting activity, you confirm that you have read, understood, and agreed to these terms and conditions.
1.1 Applicability
These terms and conditions apply to all 999ox services, including:
- Sports Betting (cricket, football, kabaddi, and more)
- Live Betting & In-Play Markets
- Online Casino & Slots
- Jackpots & Special Tournaments
- Bonuses, Vouchers & Promotional Offers
999ox restricts its services in certain countries and regions. It is your responsibility to verify whether online betting is legally permitted in your area.
2 Account Registration
To place bets on 999ox, you must hold a valid account. You are required to provide accurate and complete information during registration. Creating an account with false or misleading details is a breach of these terms.
2.1 Registration Requirements
- Each individual may register only one account.
- Operating multiple accounts from the same device, IP address, or payment method is not permitted.
- The name, date of birth, and contact details provided at registration must be accurate.
- Keeping your account password confidential is entirely your responsibility.
- Accounts may not be transferred or sold to another person.
2.2 KYC Verification
999ox may request documents to verify your identity at any time. This process is known as KYC (Know Your Customer). If KYC is not completed, withdrawals or certain services may be restricted. The following documents are typically required:
- Copy of National ID (NID) or Passport
- Recent utility bill or proof of address
- Proof of payment method ownership
3 Age Verification
999ox strictly prohibits underage betting. You must be at least 18 years old to use the platform.
No person under the age of 18 may register an account or place bets on 999ox. Any violation of this rule will result in immediate account closure and forfeiture of all winnings.
999ox may request a copy of a government-issued ID at any time for age verification purposes. Your account may be temporarily restricted until verification is complete.
4 Betting Rules
The following rules apply when placing bets on 999ox and cover all types of betting.
4.1 Bet Acceptance
- Once a bet is confirmed, it cannot be changed or cancelled.
- 999ox reserves the right to void any bet accepted at incorrect odds due to a technical error.
- Bets must be placed before the match begins or within the designated time window.
- Investigation of suspicious or unusual betting patterns.
4.2 Match Cancellation or Postponement
If a match is cancelled or postponed indefinitely, bets will generally be refunded. However, specific markets may be subject to different rules. For more details, please visit our Help Center View.
4.3 Maximum & Minimum Bet Limits
Minimum and maximum bet limits apply to each market and event. These limits may vary over time and by event, and may also be adjusted based on account history.
Any attempt to fix matches or manipulate outcomes is strictly prohibited. If such activity is detected, the account will be permanently closed.
5 Deposits & Withdrawals
999ox supports deposits and withdrawals through a range of local payment methods, including bKash, Nagad, and Rocket.
5.1 Deposits
- The minimum deposit amount varies by payment method.
- Deposits are generally credited to your account instantly.
- Only payment methods registered in your own name may be used.
- Deposits made through third parties are strictly prohibited.
5.2 Withdrawals
- Withdrawals can only be made from verified accounts.
- Withdrawals are typically processed within 24 hours.
- Withdrawals must be made using the same payment method that was used for the original deposit.
- Withdrawals may be restricted if bonus wagering requirements have not been met.
999ox is committed to preventing money laundering. Additional verification may be required to review unusual transactions.
6 Bonuses & Promotions
999ox offers a range of bonuses and promotional offers. Each offer has its own terms, which you should read carefully before accepting.
6.1 General Bonus Terms
- A specified amount must be wagered before bonus funds can be withdrawn (wagering requirement).
- Every bonus has a set expiry date. Any unused bonus will be forfeited once it expires.
- Multiple bonuses may not be used simultaneously unless explicitly stated.
- Any winnings obtained through bonus abuse or fraudulent activity will be forfeited.
6.2 Welcome Bonus
New members are eligible for a welcome bonus on their first deposit. For full terms and conditions of this bonus, Promotions page Available. A promo code or registration through a specific method may be required to claim the bonus.
7 Account Suspension & Closure
999ox reserves the right to temporarily or permanently close an account under any of the following circumstances:
- If you violate these terms and conditions or any applicable law.
- Creating an account using false information.
- Operating multiple accounts.
- Engaging in bonus abuse or fraudulent activity.
- If there is suspicion of money laundering or any other illegal activity.
- If you are under 18 years of age.
If you wish to close your account voluntarily, please contact our support team. Any verified balance can be withdrawn before the account is closed.
8 Responsible Gaming
Responsible gaming is a top priority at 999ox. We believe betting should be a source of enjoyment, not a source of problems.
8.1 Self-Control Features
999ox provides the following benefits to all users:
- Set daily, weekly, or monthly deposit limits.
- Temporary account suspension for a set period (cooling-off period).
- Permanent self-exclusion option.
- Access your full betting history and spending reports at any time.
To learn more about responsible gaming, visit our Responsible Gaming View page.
9 Privacy Policy
To learn more about how we collect, use, and protect your personal data, please see our Privacy Policy Please read our Privacy Policy, which forms an integral part of these terms and conditions.
999ox does not sell your personal data to third parties. Information may only be shared when required by law or to meet regulatory obligations.
10 Changes to Terms
999ox reserves the right to update these terms and conditions at any time. Users will be notified of significant changes via email or through the platform.
Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly to stay informed.
The date of the most recent update will always be displayed at the top of this page. If you disagree with any changes, you may close your account.
11 Contact
If you have any questions or concerns about these terms and conditions, please get in touch with us:
- Email: support@999ox.app
- Live Chat: Log in to the platform and access it through the Support section.
- Help Center: /help-center
Our support team is available 24/7, seven days a week, in Bengali.